Returns Policy

We design sunglasses and accessories to match your active lifestyle. We give you 30 days to take them on a trial run and if for whatever reason you are not completely satisfied you can return your items for free!


Here’s how it works:

  1. Fill out the form below with your information.        
  2. Watch for your email with the prepaid shipping label included.      
  3. Attach the label to your package and you’re good to send it off!


To be eligible for a full refund, the product should be returned in the same packaging and condition it came in (including the case and essentials kit).


Upon approval of the return, the credit will be returned to your account in 7-10 business days.

If there are any other problems during the return process you can contact us We will help you as soon and as best we can!


Note:  Our returns process only applies to our website purchases, if you bought the product in store, please refer to your BEX retailer.


Note: Our returns program is eligible only for our NON-prescription eyewear. Frames cannot be re-used on Optical Orders. If you’re not sure if you’ll like the fit, try out our Virtual Try-On.