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Return/Exchange Policy

We design sunglasses and accessories to match your active lifestyle. We give you 30 days to take them on a trial run and if for whatever reason you are not completely satisfied you can return or exchange your items for free!

Visit our return center to get the process started.

To be eligible for a full refund or exchange, the product should be returned in the same packaging and condition it came in (including the case and essentials kit).

In the case of an exchange, once we receive the item back, we will contact you to finalize the exchange details.

Upon approval of the return, the credit will be returned to your account in 7-10 business days.

If there are any other problems during the return process you can contact us at info@bexsunglasses.com. We will help you as soon and as best we can! 

Note:  Our returns process only applies to our website purchases, if you bought the product in store, please refer to your BEX retailer.

Note: Our returns program is eligible only for our NON-prescription eyewear. Frames cannot be re-used on Optical Orders. If you’re not sure if you’ll like the fit, try out our Virtual Try-On.

Note: Our return policy is for United States returns only. If you are an international customer, return shipping costs will be your responsibility.